Covid 19 Rental Policies 2020/2021

We understand many of you are in the same boat, you are ready to enjoy Acadia National Park and a 2021 vacation but you aren’t sure about Maine’s travel mandates or Acadia Yurts’ rental policies. Currently there are several ways to vacation safely to Maine and here is a brief overview (as of 12/11/20):

  • If your place of primary residence is from any of these states, ME, NH, VT then you are currently exempt from travel restrictions and may move freely about the state.

  • For all other state residents, you must receive a negative Covid 19 test 72 hours prior to your arrival in Maine.

  • Spend 14 days quarantining in Maine prior to starting your vacation.

  • Spend your entire vacation in “quarantine”. This would look like social distancing and you could still access the park for outdoor activities (hiking, biking, swimming, etc.) and you could get takeout from restaurants but you would NOT be able to grocery shop, dine in restaurants or go on excursions such as nature cruises/whale watches etc. without a negative test.

As far as the Acadia Yurts cancellation policy, for people booking now, we are enforcing it (click here to view our Rental Agreement). Basically if you cancel outside 30 days to check in your security deposit would be held as a penalty. If cancelled inside 30 days to check in, your entire rental amount is at risk unless we can rebook your dates to another traveler. If you were to book today and everything stays the same (pandemic wise) but you get fearful of travel, we would follow our existing policies.

If the test you take in order to travel to Maine comes back positive for the Coronavirus, we are unable to issue refunds it will be too late for us to remarket your dates. We unfortunately cannot to be responsible for the financial burden of a cancellation so close to your check in date. We urge you to be mindful of your activities 14 days prior to travel in order to maintain virus free and thus enjoy your vacation at Acadia Yurts.

If you booked prior to the pandemic or the travel restrictions tighten heavily after you book and we experience another shut down, we would give all existing reservations the following 3 options:

  • Move dates to another time, this year or next (no penalty).

  • Hold a flexible credit for future travel (no penalty).

  • Issue a full refund (no penalty).

We are not in the business of holding people’s money unnecessarily and have worked closely with each guest during the pandemic to find a solution that best meets their needs. Hopefully these answers will set your mind at ease and give you an confidence to book a fun 2021 vacation at Acadia Yurts! If you have any further questions please visit our Frequently Asked Questions page. If you have questions after that then send us an email. We look forward to the possibility of hosting you!

Covid Rental Cleaning Protocols

At Acadia Yurts, we take great pride in the cleanliness of your unit.  To ensure your safety, we have cleaned the Yurts and Tiny Houses in the following ways:

  • All staff wore 3 ply face masks and gloves while in your unit.

  • Cleaning products are consistent with CDC recommended disinfectants.

  • All bed, bath and kitchen linens were washed in hot water with soap and a touch of bleach (whites) or white vinegar (colors).

  • All surfaces, included but not limited to, countertops, sinks, shower, toilet, etc. have been disinfected.

  • All fabric items, included but not limited to, pillows, mattresses, rugs, couches, curtains, etc. have been sprayed with a fabric safe disinfectant.

  • All commonly touched areas, included but not limited to, door handles, light switches, lockboxes, cabinet knobs, shower handle, etc. were wiped down with a disinfectant wipe.

  • Floors are vacuumed and mopped.

  • Windows have been opened with fan on high and bathroom exhaust on to promote airflow between guests.

If you have any questions about our cleaning process or anything else safety related, please feel free to call or text our business number, (207) 669-2059.  We hope this sets your mind at ease so you can enjoy your vacation

Covid and The Wellness Center

This season we will be limiting use of the Wellness Center to clients who fit the following criteria:

  • Maine residents, residents of the other 2 exempt states (NH & VT) or folks that have completed a 14 day quarantine in the state of Maine.

  • Travelers who have recently tested negative for the Coronavirus.

We have also added measures to ensure client safety while using our services:

  • All staff members wear a 3 ply-face mask.

  • Cleaning products are consistent with CDC recommended disinfectants.

  • Staggered appointment times to limit patrons in waiting area as well as leaving more time to cleaning between visitors.

  • When possible, waiver forms will be sent electronically to be filled out prior to arrival.

  • All visitors are expected to wear a mask until they have entered their treatment room.

  • All commonly touched areas, including but not limited to door handles, light switches, bathroom fixtures, shower handle, etc. were wiped down with a disinfectant wipe between patrons.

  • Additional time between appointments to allow for deeper cleaning (unless back to back clients are from the same household).

  • Air purifiers will be utilized in the treatment rooms.

  • The float tank will be cleaned following the Floatation Tank Association covid guidelines between clients.

  • The sauna, as per Sunlighten Sauna Company, will be cleaned with it’s traditional solution of 1/2 vinegar 1/2 water. This is because our sauna is a medical grade unit (utilizes the correct wavelengths the human body can absorb at least 95% of the time) and high quality infrared is a natural germ and bacteria killer. All touch points inside the room of the sauna will also be cleaned (with a CDC recommended cleaner) as well as all fabric items and the shower in between each client.

  • The massage room will be disinfected between each client including all touch points, the massage table and all fabric items. The face cradle will also have a pillow case attached underneath to collect any droplets while the client is face down. Karen will be wearing a face covering during the duration of the session and all clients are asked to wear one while face up.

Why Start a BLOG?

You might be asking why a vacation rental business and wellness center would need a blog?  If you had asked us when we first started this business, would be bloggers, we both would have said an emphatic “No!”  We’ve spent the last 6 years up to our eyeballs in building projects and planning and dreaming so back then, there wasn’t an ounce of energy left for anything above survival.  Now that our building projects are complete, we are stepping into a new phase of our business.  Our goals in this phase are to provide meaningful content about how Acadia Yurts came to be, what inspires us and what makes our businesses unique, all in an overarching effort to remain industry leaders.

We will share the who, what, where, when, why and how of our little village.  You can expect posts about WHO we are as individuals; WHO is our target audience; WHAT is a yurt; WHAT makes our place special; WHERE did this idea come from; WHERE did you get your massage & yoga training; WHY Southwest Harbor; WHY tiny houses; WHEN is yoga; WHEN did you open; HOW did you get this approved in your town?  And much much more! 

Our goal is to answer some of the more common questions we get asked in order to provide readers with clear information about what we do & why we do it.  For instance, part of our role in this industry has turned into educating the public, walking them through what we offer so that they can make educated decisions that are unique to themselves, their families and to meet their personal goals.  This applies to your health in our wellness center and your vacation in our rentals.  We take this job very seriously and want everyone to have an exceptional experience on our property!

We haven’t figured out how often we will post but we do know we will share the content on our website via the BLOG tab (on the bottom menu) and our social media pages (Facebook & Instagram), so be sure to follow us there.  The other arm of this deeper dive is that we will be producing a monthly email newsletter to let curious minds know the latest Acadia Yurts & Wellness Center has to offer.  If that’s you, jump over to our website here and sign up for our newsletter. We will not fill your inbox with spam, but plan to send a monthly check-in to tell you what’s going on and notify you of exciting offerings/promotions, only available to folks on our newsletter.

This is an exciting new chapter for Acadia Yurts & Wellness Center and we hope that you will explore and grow with us!